Refund policy

Refund & Exchange Policy

All Sales Are Final

Due to the custom, made-to-order, and limited nature of our products, all sales are final. We do not offer refunds, returns, or exchanges.

By completing a purchase, you acknowledge and agree to the following:

1. No Refunds

We do not issue refunds for:

Change of mind

Incorrect size selection

Color preference changes

Buyer’s remorse

Failure to read product descriptions

Shipping delays outside of our control

Refusal of delivery

2. No Exchanges

We do not offer exchanges on any items.

Please carefully review sizing charts, descriptions, and photos before purchasing.

3. Custom & Personalized Items

All custom, personalized, or made-to-order items are non-refundable and non-exchangeable under all circumstances.

4. Order Accuracy

Customers are responsible for providing accurate measurements, spelling, shipping addresses, and order details at the time of purchase.

We are not responsible for errors submitted by the customer.

5. Damaged or Defective Items

If your item arrives damaged or defective, you must contact us within 48 hours of delivery with clear photos of:

The product

The packaging

The shipping label

Approved claims may be eligible for repair or replacement at our discretion. Refunds are not guaranteed.

6. Right to Refuse Service

We reserve the right to cancel or refuse any order at our sole discretion.

7. Chargebacks & Payment Disputes

Filing a chargeback after agreeing to this policy may result in:

Permanent refusal of future service

Submission of this policy and order confirmation as evidence to your payment provider

By completing your purchase, you confirm that you have read, understood, and agreed to this policy.